Hi77 app Terms & Conditions — The Complete Guide for Members

Please read these Terms & Conditions carefully before using the hi77 app. All information regarding accounts, betting, payments, bonuses, and responsible gaming is clearly set out here.

Key Terms at a Glance

6 things you need to know before using hi77 app

Account Eligibility
You must be at least 18 years old to register an account on hi77 app. Each member may hold only one account. Registration with accurate information is mandatory.
Deposit & Withdrawal Policy
Minimum deposit is ৳200. KYC verification is required to make a withdrawal. bKash, Nagad, Rocket, and bank transfer are all supported. Processing times vary by method.
Bonuses & Wagering
Wagering requirements apply to every bonus. Please read the terms carefully before accepting a bonus. Wagering must be completed within the specified timeframe.
Account Security
Never share your login credentials with anyone. Keep two-factor authentication enabled. If you notice any suspicious activity, contact support immediately.
Prohibited Activities
Fraud, manipulation, and money laundering are strictly prohibited. Operating multiple accounts, abusing bonuses, and software hacking are all grounds for account termination.
Responsible Gaming
hi77 app offers self-exclusion, deposit limits, and session time controls. Gaming is meant to be fun — we're here to help you stay in control of your spending.
Last Updated: January 2026 — Approved by the hi77 app Board of Directors

By using the hi77 app website and mobile platform, you are deemed to have accepted the terms and conditions set out below. Please read the full terms before registering. If any part is unclear, contact our support team.

Contact: support@hi77app.best

1

General Terms & Definitions

These terms and conditions form a legally binding agreement between hi77 app and all its members. "hi77 app", "we", and "us" refer to the organisation operating this platform. "Member", "you", and "user" refer to any individual registered on hi77 app.

Hi77 app is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, and lottery services. All games on hi77 app are powered by certified Random Number Generator (RNG) technology.

These terms have been written in Bengali for members in Bangladesh. However, the English version shall take precedence in any legal interpretation.

Hi77 app reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

2

Account Registration & Eligibility

To open an account on hi77 app, the following conditions must be met:

  • You must be at least 18 years old. hi77 app may request a national ID or birth certificate at any time to verify your age.
  • Each person may operate only one account. If the same individual creates multiple accounts, all accounts will be suspended and any deposited funds may be forfeited.
  • All information provided at registration must be accurate and truthful. Accounts created with false information will be closed.
  • A valid mobile number and email address are required to register.

After registration, hi77 app may require you to complete a Know Your Customer (KYC) verification. Withdrawals may be restricted until KYC is approved. Verification typically requires a photo of your National ID or passport along with a recent selfie.

Keep your account information secure. Never share your password with anyone. hi77 app will never ask for your password over the phone or via messages.

3

Deposit Policy

The following deposit methods are supported on the hi77 app: bKash, Nagad, Rocket, and bank transfer. Additional methods may be added in the future.

  • Minimum Deposit: ৳200 (may vary by method)
  • Maximum Daily Deposit: Determined by account level
  • Processing Time: Instant in most cases; bank transfers take 1–3 business days

Funds deposited may only be used for gaming on hi77 app. The payment account used for a deposit must also be used for any subsequent withdrawal. Deposits from third-party payment accounts are not accepted.

Hi77 app does not charge any additional fees on deposits. However, your mobile banking provider may apply a small transaction charge.

4

Withdrawal Policy

To withdraw from hi77 app, your account's KYC verification must be complete. Withdrawal processing times vary depending on your VIP level.

  • Minimum Withdrawal: ৳500
  • Maximum Daily Withdrawal: Based on account tier and verification status
  • Processing Time: Standard members — within 24 hours; VIP Gold — within 10 minutes; Diamond — instant

Withdrawals will only be sent to verified payment accounts. A withdrawal request can be cancelled before processing begins. Once processing has started, cancellation is no longer possible.

Withdrawing winnings earned from a bonus requires the wagering requirement to be met. Withdrawals will be held until wagering is fully completed.

5

Bonus & Promotion Terms

Hi77 app offers a range of bonuses — including welcome bonuses, deposit bonuses, cashback, free spins, and VIP rewards. Each bonus carries its own terms and conditions.

  • Wagering Requirement: Generally between 10x and 30x depending on the bonus. The specific amount will be stated in the bonus details.
  • Wagering Period: Must be completed within 30 days of the bonus being credited.
  • Maximum Win Limit: Some bonuses have a maximum winnings cap. Please refer to the individual offer's terms for full details.
  • Game Restrictions: Some bonuses can only be used on specific games.

If bonus abuse is detected — such as claiming bonuses through multiple accounts or placing low-risk bets solely to clear a bonus — hi77 app reserves the right to cancel the bonus and forfeit any associated winnings.

Rewards earned through VIP Program points are subject to separate terms. For full details on VIP rewards VIP Pageon the page.

6

Betting Rules & Limits

Each game and betting market on the hi77 app has its own rules. The general betting guidelines are outlined below:

  • The minimum bet for Sports Betting is ৳20. The maximum bet varies by game and odds.
  • Odds may change during an event in live betting. Once a bet is accepted, it cannot be modified.
  • If a bet is voided due to a technical error or server issue, the staked amount will be refunded.
  • Hi77 app reserves the right to set maximum payout limits on specific events.
  • Each Live Casino table displays its own minimum and maximum bet limits.

Sports event outcomes are determined by the relevant governing body. hi77 app has no influence over event results and accepts no liability in this regard.

7

Prohibited Activities

The following activities are strictly prohibited on the hi77 app. Violations may result in permanent account closure and forfeiture of all balances:

  • Multiple Accounts: No individual may operate more than one account. If multiple registrations are detected from the same device, IP address, or payment account, action will be taken.
  • Money Laundering: hi77 app complies with national and international anti-money laundering laws. Suspicious transactions may be reviewed or placed on hold.
  • Fraud & Manipulation: Any attempt to manipulate betting outcomes, the use of software bots, or third-party hacking tools is strictly prohibited.
  • Bonus Abuse: Any strategy that systematically exploits bonuses to circumvent wagering requirements is grounds for account termination.
  • Underage Access: Use of the hi77 app by anyone under 18 years of age is strictly prohibited.

If suspicious activity is detected, hi77 app reserves the right to temporarily suspend an account for investigation without prior notice. Members will be informed of the outcome once the investigation is complete.

8

Account Closure & Suspension

You may close your hi77 app account at any time. Simply notify the support team by email, and your account will be closed within 24 hours. Please withdraw any remaining balance before closing your account.

Hi77 app may suspend or close an account for the following reasons:

  • Breach of Terms
  • If KYC verification is not completed
  • Suspicious Financial Activity
  • If identified as underage
  • Upon self-exclusion request under the Responsible Gaming policy

If an account is closed due to a Terms & Conditions violation, any bonus balance will be forfeited. Whether your own deposited funds are returnable depends on the nature of the violation. Please contact support for further details.

9

Privacy & Data Protection

Hi77 app takes the protection of your personal information very seriously. We do not sell or share your data with any third party. For full details on how your data is used, please refer to our Privacy Policy is available on the page.

  • All data is secured with 256-bit SSL encryption.
  • Payment information is processed directly by the payment gateway and is not stored on hi77 app servers.
  • Even after an account is closed, certain data is retained for a defined period to meet legal obligations.

To view, correct, or request deletion of your data, email us at support@hi77app.best.

10

Responsible Gaming Policy

Hi77 app believes gaming is for entertainment — it should never become a source of problems. That's why we offer the following features:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. A 24-hour waiting period applies before any limit can be increased.
  • Session Time Limit: Set a time limit for each session. You will be automatically logged out once the set time has elapsed.
  • Self-Exclusion: Account access can be suspended for a set period (from 1 week up to 5 years).
  • Reality Check: Notifications reminding you how long you have been playing.

For more information on responsible gaming, please visit our Responsible Gaming See the page.

11

Changes to Terms & Dispute Resolution

Hi77 app reserves the right to update these terms and conditions at any time. For significant changes, members will be notified at least 7 days in advance via their registered email or platform notifications.

Continued use of the hi77 app after any changes have been made will be considered acceptance of the updated Terms & Conditions. If you do not agree to the changes, you may close your account.

For any disputes or complaints, please email support@hi77app.best in the first instance. hi77 app will provide an initial response within 72 hours and will work to resolve the matter within 15 business days.

If you have any questions about these Terms & Conditions, please contact hi77 app via live chat or email support. We are ready to assist you.

Responsible Gaming Is Our Commitment
Please read these terms before using hi77 app. Gaming should be enjoyable — never a source of problems. hi77 app is strictly prohibited for anyone under the age of 18. To use our self-control tools Responsible Gaming See the page.
FAQ

Under hi77 app policy, each individual may hold only one account — however, different members of the same household may open separate accounts, provided each account is registered under a distinct individual's name with a unique mobile number, email address, and payment account. Running multiple accounts from the same device or the same payment account is prohibited and can be detected automatically by the system. If a concern arises, hi77 app may request ID documents and photos to verify both accounts. If you are unsure, it is best to check with support before registering.

Enabling two-factor authentication (2FA) on your hi77 app account is straightforward. After logging in, go to your account settings and look for the "Security" section. From there, turn on the "Two-Factor Authentication" or "2FA" option. During setup, a one-time password (OTP) will be sent to your registered mobile number — enter it to confirm activation. From that point on, you'll need to enter both your password and the OTP sent to your mobile every time you log in. This significantly improves your account's security — especially if your password is ever compromised. With 2FA active, no one can access your account even if they know your password.

Join hi77 app after reading the terms

Trusted, secure, and transparent — hi77 app is committed to delivering the best online gaming experience in Bangladesh.

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